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HomeOffice EquipmentFax MachinesHP 640 Inkjet Fax Machine |
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|  | | | Customer Reviews: | | | Average Customer Review: ( 91 customer reviews )
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Most Helpful Customer Reviews
49 of 49 found the following review helpful:
 Nice Small Fax Machine Dec 01, 2007
By TM Masterson
Very compact, very good choice as long as speed is not a requirement. Not a heavy duty machine. Great for occasional faxes sent from home, small business, etc.
50 of 51 found the following review helpful:
 great fax machine Dec 31, 2007
By Dale S. Dye
This is our first home fax machine. It was easy to put together and the directions were easy to follow to learn how to operate it. We love it. We can fax things easily and we receive things easily. Highly recommend this fax machine, especially for the quality and the price.
101 of 109 found the following review helpful:
 poor product and poor service Aug 04, 2008
By The Truth
"The Truth"
HP 640 Inkjet printer is defective. When unable to begin operations based on set-up instructions in manual,
called HP Service number provided. After ultimately finding the appropriate tech service person, he prescribed various diagnostics to get machine operative. All failed. He informed me that it was defective.
HP refused to replace the new machine that was bought. HP said the only remedy was to return the defective new machine to them at customer's own expense. And that HP would only replace it with a used refurbish machine. Service people were rude and continually placed customer on hold. Poor product, poor service.
18 of 18 found the following review helpful:
Sharing a phone line in auto mode does not work Apr 27, 2009
By Gregory A. Frank
While the HP 640 fax works on a dedicated phone line( and yes, it works on a Comcast line), the machine does not work on a shared line in auto mode. When recognizing a voice call, the HP 640 changes the ring tone to notify you of the incoming call. Nice...BUT, after an individual picks up the phone and begins a conversation, the fax machine continues to ring and attempts to connect to a carrier; which of course, is not there. We called HP and while they were responsive, they could not resolve the problem because it is a inherent flaw of the machine. The machine also does not work on a shared line with an answering machine.
17 of 17 found the following review helpful:
 good for the $$; some frustrating features Jul 27, 2008
By WoodyWW
[...]
I found the machine somewhat difficult to set up & program in all the settings, my phone #, etc., that I needed to do; but probably no more difficult than other fax machines. And a major frustration: when you have it set to "auto", so it can switch between phone & fax, if you answer a phone call from a different phone, this keeps ringing & ringing thru-out the whole length of the phone call (???)--incredibly annoying.
But as I use it only occasionally, I just keep it unplugged until I need to use it. And for the $$, & esp. since it uses ink cartridges unstead of one of those awful film rolls like on my 5 y.o Sharp, it's probably a pretty good buy.
See all 91 customer reviews on Amazon.com
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