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HomePrintersHP Scanjet N6010 Photo Scanner Us Government. Up To 600 Dpi. 600 X 600 Dpi. 48-B |
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|  | | | Customer Reviews: | | | Average Customer Review: ( 18 customer reviews )
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Most Helpful Customer Reviews
32 of 32 found the following review helpful:
 another disappointing HP scanner Sep 10, 2007
By Hugh J. Mclarty
"Spike"
I write and sell software to control TWAIN scanners, and many of my customers write document scanning applications, so this review is specifically from that point of view. After years of frustrating experience, we tell our customers to avoid all HP scanners because of their 'whimsical' TWAIN drivers. I was excited that the N6010 might be a new day for HP in document scanning, and I know my market would love an ADF scanner at this price point.
Sigh - no such luck. We experienced the same paper-feeding problems as other reviewers reported, feeding 2 and sometimes 3 or 4 pages together. This is *not* inevitable - our Canon DR-2080C and Fujitsu fi-5110C almost never do this, the N6010 did it frequently. It was clear after a few hours of testing that we could not recommend this model to our customers.
Drilling down a level, the N6010's TWAIN driver is better than many HP drivers we seen, but has at least one egregious bug and several minor ones. The driver cannot have been written or tested by anybody familiar with the TWAIN standard. I'm sure it works with the in-box software, and I assume they tested it with some popular scanning applications. But I wouldn't assume it will work with any scanning application it hasn't been specifically tested with.
If HP fixed the driver bugs (quite easy) and the feeding problems, this would be a standout product in its class.
23 of 23 found the following review helpful:
No quality, just speed Apr 19, 2007
By C. Clyde
While this scanner is quite fast at running documents through, I found that it could not come close to getting any of them properly aligned. I spent more time de-skewing scans than it would have taken to do it on a flatbed scanner. It is plenty good for having 'good enough' images for record keeping, but useless if you are trying to keep higher quality digital records of paper documents.
18 of 19 found the following review helpful:
 HP N6010 Scanjet Jan 10, 2007
By Douglas A. Duck
"Doug Duck"
This is not your use at home to scan the kids pictures scanner. This is a low cost mid-business to small business machine. I found it to scan about 50 documents very fast and clear. Easy to install and get started. From unbox to scanning about 25 min, that is with all the shipped software installed. Shipped with a high level OCR program the works great. Looking for a document scanner this is your scanner.
11 of 12 found the following review helpful:
 2 problems, only one seems fixable -Review updated dec 2009 Jun 08, 2007
By D. Dennison
UPDATE
As of Dec 2009, drivers and software for this product are still abysmal, so I've changed my review to one star. All that's needed is for HP, one of the largest companies on the world, to fix the drivers. But at this point, there's plenty other products on the market, so don't bother with this one.
As other reviews have noted, there are 2 fundamental problems with this scanner.
1-Eats paper. Yes it does, but as annoying as it can be, it's not too frequent, and anybody who really thought they would be able to just stuff pages in, hit scan and then walk away have obviously never spent much time dealing with computers and peripherals.
2-Crappy software. The software's actually quite good, when it decides to work. By my assumption, this is fixable, HP just need to update the software, something they haven't done yet (still at version 1.0 as of this writing). Once they address that, I could see this being a 4-star rating, but until they do, this product just produces constant headaches here in the office.
6 of 6 found the following review helpful:
Double feeds pages - I returned it May 06, 2007
By Grady Tucker
Double feeds documents so there is no point in loading up 50 pages to scan. You have to sit and watch it to see if it makes any errors.
Ripped one of the pages it was scanning. The software is slow, it takes forever to open up a page. When it does the page is too small to read. You have to zoom to see the page clearly. This slows down your ability to work with the documents quickly. No software manual. Documents do not scan straight, they need to be deskewed but deskew does not work well.
Naming each document is a slow procedure. I returned it after one week.
See all 18 customer reviews on Amazon.com
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