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HomeStorage DevicesNetworked StorageTRENDnet 2-Bay Diskless SATA I/II Network Attached Storage Enclosure TS-S402 (Black) |
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|  | | | Customer Reviews: | | | Average Customer Review: ( 3 customer reviews )
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Most Helpful Customer Reviews
9 of 10 found the following review helpful:
 Capable Unit with a few minor quirks. Jan 21, 2009
By Joey V.
This unit is whisper quiet with a good bit of capability under the hood. It's gigabit NIC port allows for speedy transfers from other systems with gb ports configured. I have mine configured with dual Western Digital 1.0 TB SATA HDD's and it works fine. As I do enjoy this unit, a few minor quirks are as follows.
1. My external Maxtor 1 TB USB Hard drive would not work on the external USB ports causing me to purchase 2 internal TB drives.
2. The web enabled admin interface does not allow for user groups. It's a user by user configuration for each share that you make.
3. The application that comes with the unit REQUIRES one Windows flavor OS based computer to initally configure the device.
4. The media server system works with the ITunes, but documentation is lacking about how the configuration is accomplished.
5. After you assemble the HDD rails, it is a really tight fit to slide the drives into the unit. (also look out for the sata ribbon cables getting in the way on the left side when sliding the drives in.)
I'd purchase another one because it does do what it says, and once it is up and running, you can forget about it.
4 of 4 found the following review helpful:
 Burns up drives Dec 10, 2010
By Regmar Hanemann
I bought a TS-S402 back in May, and since then I've burned up two drives. I have them mirrored, and when one burns up I have to copy ALL the data off the drive, then replace the bad drive. The NAS will not rebuild the new drive on its own. I have to FORMAT the new RAID array, then copy all the data back over. This process (aside from the $360 in replacement drives) costs me an entire week of work. By the way, the NAS I'm running now is the second one. Trendnet replaced my first one, but the new one has the same problems.
4 of 5 found the following review helpful:
Fair value, easy to install and configure, DLNA? ...you wish! Feb 10, 2010
By Leonard Mihai
"leonet"
Well (and if I start with "well" it's usually not good), I have bought this NAS mainly for its DLNA advertised feature to be able to stream media files to my new Sony Bravia XBR9.
This unit was advertised to come with a boat load of servers and I haven't test them all but the ones important for me did not work.
To say a few good words, this NAS would be a good value because it comes with a nice utility and web interface, a good set of features which are easy to set up, create shares/folders, set up users and permissions, power management, etc.
Anyway, these are my issues:
___After upgrading the firmware and package, I get a "broken" status on my RAID-1.
I have reset the unit and reconfigured the settings but no success.
I am using brand new SATA drives which worked just fine before FW upgrade.
Reformatting the drives (ext-3) did not help either.
___My Sony TV DLNA client works fine with Windows Media Player 11 enabled as media server on my PC, and although the TV also sees and identifies the TS-S402 NAS on the network, it says that it is not supported.
I am being told by Trendnet tech support that the so called iTunes server is actually the DLNA server and needs to be enabled and configured.
I have enabled and configured it and the ALL the servers on my NAS (UPnP, etc) and still no success:
-When I did the firmware and package update, I followed the instructions to the letter, then reset the unit and reconfigured it.
-The iTunes server is not seen by neither the TV nor the Windows Media Player 11(used as DLNA client).
-The UPnP server on the other hand, is being seen by both, BUT none of them can see any media on the shared server folder.
-All the devices are on the same network level.
-There are no peer-to-peer blocking rules or anything that could come in between my LAN clients.
-I have tried everything I could and all I have seen is that the TV works well with WMP11, lists the UPnP among the identified but "unsupported" servers (but no files are seen), and the iTunes ("DLNA") server is nowhere in sight as if it does not exist for neither the TV nor the PCs WMP11.
I cannot say that I have advanced knowledge in networking but I am more than familiar with the basics of network setup.
All I am trying to say is that I should have normally been able to get this to work by myself by now if there was a chance for this unit to perform as specified.
I am really disappointed with this and the broken RAID1 and I am thinking about sending it back.
I am still playing ping-pong with Trendnet tech support who are fairly responsive but nothing new or helpful so far.
Although I don't see any visible progress, I decided to give technical support another chance to see what are their last ideas left to try in troubleshooting these issues as I am not a big fan of sending things back before I've tried everything.
I hope that my review will help you decide in making your best choice and I'll come back with an update if any significant changes come up.
In the mean while, if you are looking for a DLNA certified server/NAS, you can go here first and search for a certified match to your TV or player by category/device/activity:
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