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HomeNetworking DevicesUS Robotics V.92 External 56K Faxmodem USR5686E |
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|  | | | Customer Reviews: | | | Average Customer Review: ( 12 customer reviews )
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Most Helpful Customer Reviews
14 of 14 found the following review helpful:
 Such a thing as a reverse Pollyanna? Jan 26, 2006
By P. Wade
"'old geezer"
You know, I look at these other reviews and can't understand them. I have used US Robotics modems since they came out with the speedy 2400 bps model back in 80-something. Never had any complaints. The only reason I ever replaced one was more speed! The first exception was the 56K one I bought on ebay 5 years ago. Paid $25 for it and it worked perfectly until 1/22/2006. For some reason, it couldn't pick up the phone. Enter Amazon and this modem. I ordered it at 4 PM CST on 1/23 and it was here by noon on 1/24. I unplugged the old modem and just put the same cables into the new one. First dial out didn't connect but have had five now that did (as of midnight). No connections at less than 40K and one at 48K! First time I ever hit that speed in all my years of dial-up.
I don't know how the software drivers in this package are but I can testify to the ones I have been using for 3 years. It has been my experience with USR that you must be positive which modem you actually have and get the right drivers. They used to have a tool that you download that would tell you what drivers you needed.
I find it hard to believe that the other four reviews here had such uniformly bad experiences. I would not use a dial up modem from any other company. I live well out in a rural area of Louisiana and will not have a faster way of accessing the Internet anytime soon. I did not hesitate to buy this modem.
Your milage may vary.
22 of 29 found the following review helpful:
 TELEPHONE SERVICE IS COSTLY Sep 18, 2003
By Larry J Williamson
After working for a year, the synchronization failed at the end of the connection procedure. In order to get service, you must phone up and get a number to send it in. But they don't want you
to send it in. They charge you $8.00 for the call, and will refund it if they decide you shouls send it in. Well, first of
all , they give you a 801 phone number to Salt Lake City. I
thought this was toll free, like an 800 number. So
I just used regular service instaed of a 5 cents a minute service. My phone call ended up costing 9.60 for 28 minutes plus
the 8.00 USR charge. What did they do for me. They stepped me
through the procedure to add at dialup an external "key"
that I learned later through internet search that turns off the
V92 technology. Anyhow, after setting this key for the modem,
it was slow, slow. I ended up going back to my old 28-33K
US Robotics that i bought in 1996. Don't bother with US Robotics
Get a ZOOM 56K modem. After 3 1/2 years My ZOOM on my other computer is functioning well; although the spring on the switch
is tempermental. At least it will last 4 years - looks like. For those that made a mistake, the Setting is "&f1s32=96". This turns
off V92. DON'T BUY - Their warranty is a ripoff.
4 of 4 found the following review helpful:
Good Modem May 16, 2008
By Currie Dobson
I have used this model modem for years with access control systems and it has always worked great. I am surprised to read so many bad reviews about this modem on here. I have purchased and used at least 6 of them over the years and have not had a problem or issue with any one of them. I would recommend this product to anyone who needs a modem but with high speed internet who uses modems anyways?? Back in the 90s I always used USR modems and they worked great and this modem lives up to that.
2 of 2 found the following review helpful:
Connected well over VOIP Oct 24, 2009
By Julie in Austin
"Julie"
My company produces a monitoring system for solar power systems. When a customer requested modem support for a remote location I was worried because we use VOIP for phone service and I was afraid we wouldn't be able to perform our test before sending the product to the customer location. The USR5686E fax modem had no trouble connecting to a second US Robotic modem, a USR5637 USB modem (56K USB Modem Windows Mac Linux), over a single internet connection with carrying both VOIP calls.
Both modems worked incredibly well and the tests were completed without a hitch.
2 of 2 found the following review helpful:
US Robotics V.92 External 56K Faxmodem Apr 14, 2008
By Steve Kuliga
I needed it shipped overnight, ordered it by 5:pm and received it the follwing afternoon as promised. It's working great.
See all 12 customer reviews on Amazon.com
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